ACD-DX-02

Diagnostic Method

Learn a repeatable method for moving from a customer symptom to evidence, a repair scope, and a verified result.

Technicians, apprentices, and workshop professionals who want a more structured diagnostic method.Workshop-first diagnostic method programme.

Programme overview

Build a method you can use.

Learners work through guided fault-finding exercises and practise reporting what the evidence actually supports.

Learning outcomes

Choose the right diagnostic instrument

Test to eliminate possibilities

Write findings another technician can follow

Quote from evidence and state what is not proven

Curriculum

01Structured intake

02Scan data and freeze frames

03Test selection

04Mechanical and electrical tests

05Findings and quoting

06Verification and handover

Training focus

Customer intake

Codes and live data

Mechanical and electrical testing

Evidence-based reporting